CAMPDEN AND DISTRICT MUSIC SOCIETY
Arden House
Sheep Street
Chipping Campden
Gloucestershire GL55 6DR
e mail info@campdenmusic.org.uk
Privacy policy
Purpose of policy
We are committed to protecting your personal information and being transparent about what information we hold about you.
Using personal information allows us to develop a better understanding of our audience and in turn to provide you with relevant and timely information about the work that we do. As a charity, it also helps us to engage with potential donors and supporters.
The purpose of this policy is to give you a clear explanation about how we collect and use the information we collect from you.
We use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:
• What information we may collect about you
• How we may use that information
• In what situations we may disclose your details to third parties
• Our use of cookies to improve your use of our website
• Information about how we keep your personal information secure, how we maintain it for and your rights to be able to access it
• If you have any queries about this policy, please contact the Data Protection Officer at Campden Music or email: info@campdenmusic.org.uk
Who we are
Campden Music is a charity and is funded by individual donors and supporters. Our
registered charity number in England and Wales is 287569
Information collection
We collect various types of information and in a number of ways:
Information you give us
For example, when you subscribe to our database via our website, become a member or make a donation, we’ll store personal information you give us such as your name, email address, postal address, telephone number. We may also store a record of your purchases and donations.
Information about your interactions with us
When we send you emails we keep a record of which ones you have opened and which links you have clicked on.
Information from third parties
We receive no information about you from third parties and will never pass your information on to any third parties
Sensitive personal data
Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We never collect this type of information about our subscribers.
Legal basis
There are three bases under which we may process your data:
Contract purposes
When you make a purchase from us, you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example we may need to contact you by email or telephone in the case of cancellation of a concert, or in the case of problems with your payment.
Legitimate business interests
In certain situations we collect and process your personal information for purposes that
are in our legitimate organisation interests. However, we only do this if there is no
overriding prejudice to you by using your personal information in this way. We describe
below all situations where we may use this basis for processing.
With your explicit consent
For any situations where the two bases above are not appropriate, we will instead ask
for your explicit consent before using your personal information in that specific
situation.
Marketing communications
We aim to communicate with you about the work that we do in ways that you find
relevant, timely and respectful. To do this we use data that we have stored about you,
such as what events you have booked for in the past.
We use our legitimate organisation interest as the legal basis for communications by
post and email. In the case of postal mailings, you may object to receiving these at any
time using the contact details at the end of this policy. In the case of email, we will
always give you an opportunity to opt out of receiving marketing information during
your online purchases with us. If you opt to be added to our database we will provide
you with an option to unsubscribe in every email that we subsequently send you, or you
can alternatively use the contact details at the end of this policy.
We will never contact you about our work by telephone. Please bear in mind that this
does not apply to telephone calls that we may need to make to you related to your
membership or purchase of tickets.
Cookies
Cookies are small text files that are automatically placed onto your device by some
websites that you visit. They are widely used to allow a website to function as well to
provide website operators with information on how the site is being used. We use
cookies to keep track of your basket as well as to identify how the website is being used
and what improvements we can make.
Maintaining your personal information
The only personal information we store is your name, address, email, and telephone numbers. We may also keep a record of which concerts you booked for. For gift aid purposes we also keep a record of any donations you make to the festival. Please contact us if you have any questions about the personal information we hold.
Security of your personal information
We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing online membership and ticket purchases, do the same.
Your rights to your personal information
You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details at the end of this policy if you would like to exercise this right.
Contact details and further information
Please get in touch with us if you have any questions about any aspect of this privacy policy, and in particular if you would like to object to any processing of your personal information that we carry out for our legitimate organisation interests.
Campden and District Music Society
Arden House
Sheep Street
Chipping Campden
Gloucestershire GL55 6DR
e mail info@campdenmusic.org.uk
